Delivery

Prepping your order

We produce our garments in small quantities in store, we find this cuts down on waste as we only produce what we need. In the event we have have a delay on stock we will inform you as soon as possible that there maybe a delay of 5-7 working days for manufacturing the garment. 

Delivery within the UK 

Currently we use royal mail for all UK deliveries. We endeavour to process orders as quickly as possible and get them sent out within 24hrs of placing your order.

Orders are sent via Royal mail first class signed for. The delivery is estimated next day although we recommend allowing up to 3 days, especially during busy periods such as Christmas. 

Tracking your order 

Once your order has been sent, you will receive an email from us containing a waybill number which is used to track the progress of an order online. If you need any more assistance with an order you can send us an email at: info@charlieallen.co.uk or call: 02077359 0883 and our team will chase the order for you. 

Import Duties 

For Orders outside the EU your order may incur import duties and taxes upon receipt of your order. We do not take any responsibility for these charges.